At PROERSA AEROSOLES S.A.U. our main objective is to provide our customers with safe products that they can trust, that meet their requirements and fully satisfy their expectations.
The objective of this policy is to consolidate this reality, continuously improving and reinforcing the trust of our clients.
For us, Quality means knowing who our client is, what their expectations are and meeting them without errors, in due time, always assuming compliance with good manufacturing practices (GMP) and the applicable legal and regulatory requirements. Our customer’s satisfaction is ours.
By implementing a Quality Management system, according to UNE-EN ISO 9001:2015 standard, PROERSA AEROSOLES S.A.U. We intend to enhance the participation and productivity of all its employees, making them aware of the importance of their activities and how they contribute to achieving quality objectives.
In accordance with this policy, we will establish Quality Objectives at all levels, monitoring the degree of compliance, so that we can measure our improvement.
Our main objectives are:
- Grow as a company, both economically and in product quality.
- Increase the satisfaction of our customers.
- Achieve optimal service from our suppliers and sub-contractors.
PROERSA AEROSOLES S.A.U. Directorate General periodically reviews the quality management system, to ensure its continued convenience, adequacy and effectiveness. In this review opportunities for improving the system and processes are evaluated, and the needs to make changes to the quality system are detected, including the Objectives Policy.
Consistent with the responsibility assumed, Directorate General provides the necessary resources to comply with this policy, both technical and human.
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PROERSA AERSOLES, SAU